Melix provides specialists skill sets to Law Enforcement and Emergency Organizations establishing intelligent, integrated command and control center to enhance public safety.

From the moment of touching the answer screen button to answer the incoming call, the caller information would populate dispatch task form automatically. Maps, firearms, personal Records and incidence warnings, which are automatically searched within a couple of seconds of call answer, provide the valuable life saving information for officers responding to the distress call.

From the mobile data terminal in emergency vehicles, software designed specifically for keyboard free, fast operation will interact directly with back-end systems provides the much needed information for improving public safety.

Melix Consultancy Service offers the following expertise & solutions

• Communications Systems Architecture
• System Interface Design
• Integration of Telephony, Voice Radio and Data
• Interface with public carriers for caller data reception
• Skill Based and Regional Based Call Routing
• Integrated Training and Production systems
• Console Design - HMI interface
• Central Voice Recording systems
• Remote Console Communication Design & Implementation
• Reporting and Analysis systems for call Data Record
• Design for Mobile Emergency Working
• Multi Agency system Design
• System Implement single sign-on design